Here’s What Our Customers Say About Us
The Vista Roto-Rooter tech, Robbie, that came out to our house was extremely helpful, professional, and took the time to thoroughly explain what was going on with the plumbing. I would highly recommend Roto-Rooter of Vista to anyone I know and will definitely use them again in the future.
Had technician Enrique Soto out to clear a drain that was clogged due to roots found as he ran a camera down the pipe. He was on time and very up front about the charges and quoted me two types of solutions. It was Thanksgiving morning so not the best time to have this happen however Mr. Soto was fast and precise on clearing the problem drain. I was very pleased with the service and honesty that Mr. Soto provided.
We had a huge problem on a Friday night and called Roto Rooter. They set us up with a Saturday appointment and updated us with the time of arrival. When the tech (Adriel) saw that another job he was on was going to take more time than planned, he paused that job and came to our house for the plugged drain. Long story, short, our drain was hard to unplug and took 2-1/2 hours, but with perseverance, Adriel got the job done. He finished up our job and returned to his other job. I'm sure it was a long Saturday.
After getting several inspections for other companies, it was great to have Joe come out from roto rooter. The other companies said all the lines needed to be replaced and quoted the job at $12,000 or more. Joe came out and started simple. He put water down the line that we thought was clogged and it cleared it up. I know that water down the line isn't going to fix most peoples issues, but its the fact that he went through little steps to figure it out. These guys rock. I will be using them again for all my plumbing needs.
I experienced a plumbing problem which required extensive repairs over two days. Elbert, the crew chief, and his assistants, Adrian and Adriel, did a wonderful job. They explained in detail what steps were to be done to analyze and diagnose the problem. Once working to correct the problem had begun, they kept me informed every step of the way. They were very professional, friendly, and courteous. I am extremely satisfied with the results of their efforts. I highly recommend them to anyone in need of plumbing services.
I have had service by the Vista location Roto Rooter several times and I have nothing negative I can say about the experiences. They know what they are doing, they charge reasonably, and they are courteous. Highly recommended.